Hannah Whittaker – The future of marketing is becoming more influenced by user experience and empathising with the customer’s journey with brands.
MARKETING
“The future of marketing is becoming more influenced by user experience and empathising with the customer’s journey with brands.
Hannah Whittaker
You can read Hannah’s original post here.
Tips & Tricks
Marketing and user experience is one of the first things young creatives should be thinking about when it comes to building a customer journey.
Too often it’s only considered as an afterthought, leaving customers at odds with a brands values and purpose.
